出典:Wikipedia
出典:『Wikipedia』 (2011/01/05 11:10 UTC 版)
A concept recently championed by International Business Machines (IBM) , consumability is a description of customers' end-to-end experience with technology solutions (although the concept could easily apply to almost anything). The tasks associated with consumability start before the consumer purchases a product and continue until the customer stops using the product. By improving the consumability of the product, the value of that product to the client can be increased.