出典:Wikipedia
出典:『Wikipedia』 (2011/08/02 19:45 UTC 版)
Convergys Corporation (NYSE: CVG) is a corporation based in Cincinnati, Ohio that provides solutions in customer management and information management. Customer management solutions include agent assisted, self-service and proactive care solutions tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) solutions and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.