| 意味 | 例文 |
processing of complaintsの部分一致の例文一覧と使い方
該当件数 : 59件
Whether the Financial Instruments Business Operator goes beyond perceiving the handling of complaints, etc. as a simple problem of processing procedures, and instead regards it as a question of a control environment for providing after-the-fact explanations and aims to resolve a complaint, etc. with the understanding and agreement of the customer wherever possible while suitably interviewing customers on the circumstances according to the nature of the complaint, etc. 例文帳に追加
イ．苦情等への対処について、単に処理手続の問題と捉えるにとどまらず、事後的な説明態勢の問題として位置付け、苦情等の内容に応じ顧客から事情を十分にヒアリングしつつ、可能な限り顧客の理解と納得を得て解決することを目指しているか。 - 金融庁
(3) Entities handling personal information enumerated in the items of paragraph (1) shall endeavor to take by themselves the necessary and appropriate measures for controlling the security of personal data, and the necessary measures for the processing of complaints about the handling of personal information and the other necessary measures for ensuring the proper handling of personal information, and shall also endeavor to publicly announce the content of those measures concerned. 例文帳に追加
３ 第一項各号に掲げる個人情報取扱事業者は、個人データの安全管理のために必要かつ適切な措置、個人情報の取扱いに関する苦情の処理その他の個人情報の適正な取扱いを確保するために必要な措置を自ら講じ、かつ、当該措置の内容を公表するよう努めなければならない。 - 日本法令外国語訳データベースシステム
When supervisors have recognized an issue of supervisory concern regarding a Financial Instruments Business Operator’s control environment for processing complaints, through daily supervisory administration, they shall identify and keep track of the status of voluntary improvement made by the business operator by holding in-depth hearings and, when necessary, requiring the submission of reports based on Article 56-2 (1) of the FIEA. 例文帳に追加
日常の監督事務等を通じて把握された、金融商品取引業者の苦情等対処態勢上の課題については、深度あるヒアリングを行うことや、必要に応じて金商法第 56条の２第１項の規定に基づく報告を求めることを通じて、金融商品取引業者における自主的な改善状況を把握することとする。 - 金融庁
(2) The National Personnel Authority shall, in accordance with applicable law, have authority over affairs concerning recommendations for improvement in personnel administration as well as in remuneration and other conditions of work; position classification; examination, appointment and dismissal; remuneration; training; change in employment status; disciplinary action; processing of complaints; maintenance of ethics relating to the performance of public duties; and other matters concerning the maintenance of fairness in personnel administration, the protection of the welfare of public officials and the like. 例文帳に追加
２ 人事院は、法律の定めるところに従い、給与その他の勤務条件の改善及び人事行政の改善に関する勧告、職階制、試験及び任免、給与、研修、分限、懲戒、苦情の処理、職務に係る倫理の保持その他職員に関する人事行政の公正の確保及び職員の利益の保護等に関する事務をつかさどる。 - 日本法令外国語訳データベースシステム
Article 32-13 Fee-charging employment placement business providers shall, pursuant to the provisions of an Ordinance of the Ministry of Health, Labour and Welfare, clearly indicate to job offerers and job seekers the scope of employment handled, etc., matters concerning fees, matters concerning the processing of complaints, and other matters specified by an Ordinance of the Ministry of Health, Labour and Welfare as appropriate for job offerers and job seekers to be informed of in advance with regard to the contents of the operations of the employment placement business. 例文帳に追加
第三十二条の十三 有料職業紹介事業者は、取扱職種の範囲等、手数料に関する事項、苦情の処理に関する事項その他当該職業紹介事業の業務の内容に関しあらかじめ求人者及び求職者に対して知らせることが適当であるものとして厚生労働省令で定める事項について、厚生労働省令で定めるところにより、求人者及び求職者に対し、明示しなければならない。 - 日本法令外国語訳データベースシステム
a. Whether the Financial Instruments Business Operator, in view of the nature of its business operations, the occurrence of complaints, etc., its trading area and other factors, appropriately selects one or more of the following matters prescribed by law for each type of registered business (referring to the different Type I financial instruments business, Type II financial instruments business, the investment advisory and agency business or the investment management business) as its complaint processing measures or dispute resolution measures. 例文帳に追加
ａ．登録を受けた業務の種別（第一種金融商品取引業、第二種金融商品取引業、投資助言・代理業又は投資運用業の別をいう。）ごとに、業務の内容、苦情等の発生状況及び営業地域等を踏まえて、法令で規定されている以下の各事項のうちの一つ又は複数を苦情処理措置・紛争解決措置として適切に選択しているか。 - 金融庁
(ii) Has the credit rating agency established procedures relating to the keeping of records, reporting and processing when a complaint is received? In addition, does the credit rating agency deal with received complaints appropriately and quickly in accordance with those procedures? For example, does the credit rating agency conduct appropriate and swift investigations if a complaint is received which is deemed to require an internal investigation? 例文帳に追加
② 苦情を受け付けた際の記録の保存、報告及び対処に関する手続が定められているか。また、当該手続に則して信用格付業者に寄せられた苦情を適切かつ迅速に処理しているか。例えば、社内の調査を要すると判断される苦情が寄せられた場合に適切かつ迅速な調査を実施しているか。 - 金融庁
(ii) In cases where there is no Designated Dispute Resolution Organization: Complaint Processing Measures (meaning measures to have the person set forth in Article 52-73, paragraph (3), item (iii) provide advice or guidance to the employee or any other workers engaged in the business of processing complaints from the customers or any other measures specified by Cabinet Office Ordinance as being equivalent thereto) and Dispute Resolution Measures (meaning measures seeking to resolve the dispute with the customer through Certified Dispute Resolution Procedures (meaning the Certified Dispute Resolution Procedures defined in Article 2, item (iii) of the Act on Promotion of Use of Alternative Dispute Resolution (Act No. 151 of 2004)) or any other measures specified by Cabinet Office Ordinance as being equivalent thereto) concerning Banking Services. 例文帳に追加
二 指定紛争解決機関が存在しない場合 銀行業務に関する苦情処理措置（顧客からの苦情の処理の業務に従事する使用人その他の従業者に対する助言若しくは指導を第五十二条の七十三第三項第三号に掲げる者に行わせること又はこれに準ずるものとして内閣府令で定める措置をいう。）及び紛争解決措置（顧客との紛争の解決を認証紛争解決手続（裁判外紛争解決手続の利用の促進に関する法律（平成十六年法律第百五十一号）第二条第三号に規定する認証紛争解決手続をいう。）により図ること又はこれに準ずるものとして内閣府令で定める措置をいう。） - 日本法令外国語訳データベースシステム
(3) A Designated Dispute Resolution Organization that has obtained the authorization for the suspension or abolition under paragraph (1) or that has carried out the suspension under the preceding paragraph shall notify the Parties for which Complaint Processing Procedures or Dispute Resolution Procedures (in cases where the Designated Dispute Resolution Organization has been entrusted with the business from another Designated Dispute Resolution Organization or a person who has received a designation under the provisions of other Acts which is specified by Cabinet Order as being related to the business equivalent to Dispute Resolution, etc. (hereinafter collectively referred to as the "Entrusting Dispute Resolution Organization" in this paragraph), including procedures for processing the complaints of the Entrusting Dispute Resolution Organization related to the entrustment or procedures seeking the resolution of the dispute; the same shall apply in paragraph (3) of the following Article) have been implemented as of the day of said suspension or abolition, the Member Bank other than said Parties, and other Designated Dispute Resolution Organization(s), of the fact of the suspension or abolition within two weeks from the day of said suspension or abolition. The same shall apply when the Designated Dispute Resolution Organization recommences whole or part of the suspended Dispute Resolution, etc. 例文帳に追加
３ 第一項の規定による休止若しくは廃止の認可を受け、又は前項の休止をした指定紛争解決機関は、当該休止又は廃止の日から二週間以内に、当該休止又は廃止の日に苦情処理手続又は紛争解決手続（他の指定紛争解決機関又は他の法律の規定による指定であつて紛争解決等業務に相当する業務に係るものとして政令で定めるものを受けた者（以下この項において「委託紛争解決機関」という。）から業務の委託を受けている場合における当該委託に係る当該委託紛争解決機関の苦情を処理する手続又は紛争の解決を図る手続を含む。次条第三項において同じ。）が実施されていた当事者、当該当事者以外の加入銀行及び他の指定紛争解決機関に当該休止又は廃止をした旨を通知しなければならない。指定紛争解決機関が当該休止をした当該紛争解決等業務の全部又は一部を再開するときも、同様とする。 - 日本法令外国語訳データベースシステム
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